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Author:

Kirbie Johnson

Co-Host
Gloss Angeles

Kirbie Johnson is a multi-hyphenate host-writer-producer-reporter living in Los Angeles. A veteran journalist, Kirbie has become a sought-after (no BS) authority on makeup, skincare, and wellness at the intersection of entertainment. She has appeared in 500+ on-air segments, reported on the grounds of the GRAMMYs and the Golden Globe Awards, on set of shows like Euphoria, and as a trusted interviewer has secured celebrity sit-downs with Kim Kardashian West, Rihanna, and Hailey Bieber. For years as POPSUGAR’s on-camera beauty reporter, Kirbie worked to explore the connection between beauty and entertainment, and now she thrives at the intersection of both industries. She co-hosts the much-loved and listened-to Gloss Angeles podcast, covering the latest launches, social trends and a guest roster of who's-who industry A-listers. With her (manicured) finger on the pulse, she breaks news on her own platforms, including her best-selling Substack newsletter, and contributes to pubs like Allure, Harper’s BAZAAR, The Hollywood Reporter, and has appeared on the 'Today' show, Freeform, and the BBC.

Kirbie Johnson

Co-Host
Gloss Angeles

Kirbie Johnson is a multi-hyphenate host-writer-producer-reporter living in Los Angeles. A veteran journalist, Kirbie has become a sought-after (no BS) authority on makeup, skincare, and wellness at the intersection of entertainment. She has appeared in 500+ on-air segments, reported on the grounds of the GRAMMYs and the Golden Globe Awards, on set of shows like Euphoria, and as a trusted interviewer has secured celebrity sit-downs with Kim Kardashian West, Rihanna, and Hailey Bieber. For years as POPSUGAR’s on-camera beauty reporter, Kirbie worked to explore the connection between beauty and entertainment, and now she thrives at the intersection of both industries. She co-hosts the much-loved and listened-to Gloss Angeles podcast, covering the latest launches, social trends and a guest roster of who's-who industry A-listers. With her (manicured) finger on the pulse, she breaks news on her own platforms, including her best-selling Substack newsletter, and contributes to pubs like Allure, Harper’s BAZAAR, The Hollywood Reporter, and has appeared on the 'Today' show, Freeform, and the BBC.

 

Roger Zien

Vice President Supply Chain & Operations
Murad, Unilever Prestige

Roger Zien is the Vice President of Global Supply Chain & Operations at Murad, a Unilever Prestige skincare brand, where he leads end-to-end global operations across supply planning, procurement, logistics, 3PL transitions, and manufacturing strategy. With over 15 years of experience in the beauty and CPG sectors, Roger has successfully spearheaded international contract manufacturing expansion, complex inventory reduction programs, and cross-functional transformation initiatives. Prior to entering the corporate world, Roger served as a U.S.

Roger Zien

Vice President Supply Chain & Operations
Murad, Unilever Prestige

Roger Zien

Vice President Supply Chain & Operations
Murad, Unilever Prestige

Roger Zien is the Vice President of Global Supply Chain & Operations at Murad, a Unilever Prestige skincare brand, where he leads end-to-end global operations across supply planning, procurement, logistics, 3PL transitions, and manufacturing strategy. With over 15 years of experience in the beauty and CPG sectors, Roger has successfully spearheaded international contract manufacturing expansion, complex inventory reduction programs, and cross-functional transformation initiatives. Prior to entering the corporate world, Roger served as a U.S. Army officer for 15 years, including assignments with Special Operations, where he developed the leadership, adaptability, and operational rigor that define his executive approach today.

 

Claudia Leon

CMO
Emi Jay

Claudia is the Chief Marketing Officer of Emi Jay, where she leads the brand’s creative and strategic growth. With 15 years of experience across beauty, wellness, and CPG, she has been instrumental in shaping some of the industry’s most iconic names. Previously the founding CMO of Rhode, she also held leadership roles at Tatcha and Benefit Cosmetics, building a career at the intersection of creativity and commerce.

Claudia Leon

CMO
Emi Jay

Claudia Leon

CMO
Emi Jay

Claudia is the Chief Marketing Officer of Emi Jay, where she leads the brand’s creative and strategic growth. With 15 years of experience across beauty, wellness, and CPG, she has been instrumental in shaping some of the industry’s most iconic names. Previously the founding CMO of Rhode, she also held leadership roles at Tatcha and Benefit Cosmetics, building a career at the intersection of creativity and commerce. From launching award-winning startups to guiding acquisitions and complex restructures, Claudia specializes in turning founder-led visions into culturally resonant, market-defining brands.

Customer centricity is more than a strategy - it’s a mindset that shapes how the animal health industry engages across the value chain. From manufacturers and distributors to clinics and pet parents, placing the customer at the centre is essential in creating sustainable growth. This panel will bring together senior leaders to discuss how customer expectations are evolving and what it takes to align global business models around those needs to deliver impact across the animal health value chain.

Moderator

Author:

Jesper Nordengaard

Chief Executive Officer
Dechra

Jesper Nordengaard

Chief Executive Officer
Dechra

Author:

Fabian Kausche

Consultant and Board Member
Independent

Fabian Kausche

Consultant and Board Member
Independent
 

Kirbie Johnson

Co-Host
Gloss Angeles

Kirbie Johnson is a multi-hyphenate host-writer-producer-reporter living in Los Angeles. A veteran journalist, Kirbie has become a sought-after (no BS) authority on makeup, skincare, and wellness at the intersection of entertainment. She has appeared in 500+ on-air segments, reported on the grounds of the GRAMMYs and the Golden Globe Awards, on set of shows like Euphoria, and as a trusted interviewer has secured celebrity sit-downs with Kim Kardashian West, Rihanna, and Hailey Bieber.

Kirbie Johnson

Co-Host
Gloss Angeles

Kirbie Johnson

Co-Host
Gloss Angeles

Kirbie Johnson is a multi-hyphenate host-writer-producer-reporter living in Los Angeles. A veteran journalist, Kirbie has become a sought-after (no BS) authority on makeup, skincare, and wellness at the intersection of entertainment. She has appeared in 500+ on-air segments, reported on the grounds of the GRAMMYs and the Golden Globe Awards, on set of shows like Euphoria, and as a trusted interviewer has secured celebrity sit-downs with Kim Kardashian West, Rihanna, and Hailey Bieber. For years as POPSUGAR’s on-camera beauty reporter, Kirbie worked to explore the connection between beauty and entertainment, and now she thrives at the intersection of both industries. She co-hosts the much-loved and listened-to Gloss Angeles podcast, covering the latest launches, social trends and a guest roster of who's-who industry A-listers. With her (manicured) finger on the pulse, she breaks news on her own platforms, including her best-selling Substack newsletter, and contributes to pubs like Allure, Harper’s BAZAAR, The Hollywood Reporter, and has appeared on the 'Today' show, Freeform, and the BBC.

 

Krysten Garduno

Senior Director of RCM
Espire Dental

Krysten Garduno

Senior Director of RCM
Espire Dental

Krysten Garduno

Senior Director of RCM
Espire Dental
 

Emily Fernandez

Co-Founder & VP, Operations
Evolve Med Spa

Emily Fernandez

Co-Founder & VP, Operations
Evolve Med Spa

Emily Fernandez

Co-Founder & VP, Operations
Evolve Med Spa
 

Melissa Rogne

Founder & President
Chapter Aesthetic Studio

Melissa Rogne

Founder & President
Chapter Aesthetic Studio

Melissa Rogne

Founder & President
Chapter Aesthetic Studio
 

J.W. Oliver

Managing Partner
ZimWorX

J.W. is a global leader transforming the way the world views and sees work. As the visionary of SupportDDS and Zimworx—an Inc. 5000 company—he oversees five operational centers with over 1,800 team members across four continents.

J.W. blends high-performance business instincts with faith-driven philanthropy, donating 51% of all profits to ministries and charities around the globe.

J.W. Oliver

Managing Partner
ZimWorX

J.W. Oliver

Managing Partner
ZimWorX

J.W. is a global leader transforming the way the world views and sees work. As the visionary of SupportDDS and Zimworx—an Inc. 5000 company—he oversees five operational centers with over 1,800 team members across four continents.

J.W. blends high-performance business instincts with faith-driven philanthropy, donating 51% of all profits to ministries and charities around the globe.

Beyond the boardroom, JW is an adventurer and endurance enthusiast who has trekked to Everest Base Camp and Machu Picchu. He is a pilot, a podcast host, and a serial entrepreneur. An ordained minister and devoted husband of 30+ years, JW is laser-focused on a massive mission: empowering 20,000 team members by 2032.