Saket Agarwal

Senior Director and Head of Engineering

Uber

Saket Agarwal is a seasoned product and engineering leader with nearly 20 years of experience across top-tier technology companies. Currently, as the Senior Director and Head of Engineering at Uber, he manages a team of full-stack software and machine learning engineers/scientists, overseeing the development of customer support & engagement platforms. His work at Uber involves leading a global team to deliver innovative AI-driven solutions that enhance customer interactions across diverse user groups, while partnering across teams at Uber to shape the vision in AI/ML.

Before joining Uber, Saket played a pivotal role at Amazon Web Services (AWS) as the Director of Software Engineering, where he led teams of over 200 engineers in creating Amazon Connect, a cutting-edge AI-powered contact center solution. His career also includes significant contributions to Amazon's Alexa conversational intelligence platform, Adobe's Correspondence Management solution, D. E. Shaw & Co., and IBM, where he honed his expertise in software development, digital customer engagement products, and AI applications. Saket’s leadership style is rooted in humility, technical excellence, and a relentless drive for operational efficiency, making him a key figure in the AI and customer service technology landscape.

Arun Nandi

Chief Data & AI Officer

Carrier

Arun Nandi is a visionary keynote speaker, advisor and thought leader in AI. His professional experience driving impact for larger enterprises from Data, Analytics & Insights initiatives spans close to 20 years.

He was presented the Top 100 Influential AI & Analytics leaders award, the Top 40 AI Leaders under 40 award and LinkedIn Top Voice. He currently works as Chief Data & AI Officer at Carrier Global Corp, a Fortune 200 company. He previous was Head of Data & Analytics at Unilever. He has built AI and analytics practices from the ground up on multiple occasions.

Arun serves and consults with advisory boards and investment firms recognized as a credible voice in the industry. He was esteemed jury member at prestigious events such as The Drum Awards and LVMH’s Dare Competition. He has delivered keynote addresses at many events with other experts including Andre Ng (Deep Learning), Julien Simon (Hugging Face).

Arun works with numerous service providers within the AI, data and Analytics ecosystem and shapes the strategy for his enterprise and the industry at large.

Arun is based in New York, NY, USA. He is a keen traveler, foodie and adventure motorcyclist.

Ankur Mehrotra

GM, SageMaker AI

AWS

Ankur Mehrotra is a GM at AWS Machine Learning and leads foundational SageMaker AI services such as SageMaker Studio, Notebooks, Training, Inference, Feature Store, MLOps, etc. Before SageMaker AI, he led AI services for personalization, forecasting, healthcare & life sciences, edge AI devices and SDKs, as well as thought leadership programs such as AWS DeepRacer. Ankur has worked at Amazon for over 15 years. Before joining AWS, he spent several years in Amazon’s Consumer organization, where he led the development of automated marketing/advertising systems, as well as automated pricing systems.