1. Understand the importance of transparency to ensure a good patient experience within a health plan.
2. Learn how to empower patients with access to their financial information and streamline reimbursement processes.
3. Explore how payment integrity services and practices can be conducted in a manner that accounts for patient circumstances and builds trust with customers.

1. Explore strategies for ensuring health equity in payment integrity operations.
2. Learn the importance of accounting for financial disparities within payment integrity programs to reduce the impact of business processes on individuals.
3. Understand the need for fair reimbursement practices and eliminating biases in claims processing.

• Identify potential future violations that could be taking place.
• Impending regulation and sanction enforcement actions coming from the UK, EU and U.S?
• What technology are readily available to proactively strengthen sanctions risk mitigation?
• Strategic sanctions and increase in national defence considerations

How are you coping? Where do you need to focus your resources?